Testimonials

One of the ways that ITH Pharma measures customer satisfaction with its products and services is through feedback from them. Across all parts of the country, the company has encouraged hospitals and trusts to comment. Click on the regions of the map to see what they have to say.

Peterborough City Hospital

“Doselock…has significantly helped us to reduce wastage and improve the efficiency of chemotherapy delivery in syringes…while maintaining the high standards of safety and quality required in pour service.”

Principal Technician SACT,
PN & Manufacturing

Peterborough City Hospital

“ITH Pharma…reliably deliver on what they promise and have played an important role in supporting our continued care of patients across both Chemotherapy Parenteral Nutrition Services.”

Principal Technician SACT,
PN & Manufacturing

Leicester Royal Infirmary

“…thank you for all your help over the last 3 weeks. The situation escalated really quickly and the service (ITH Pharma) provided to us was first class…we couldn’t have treated all our patients as we did without your support.”

Principal Pharmacist
Aseptic Services

Imperial College Healthcare NHS Trust London

“I have been working closely with ITH for over 15 years, they consistently deliver excellent service alongside high-quality products. Their customer service and responsiveness is greatly appreciated.”

Chief Pharmacy Technician

Royal Sussex County Hospital

“We just wanted to say a HUGE thank you for taking the time to give us a tour around ITH pharma facilities and your hospitality yesterday. We have thoroughly enjoyed the day and learnt loads about your operations and the company.”

Nutrition & Digestive
Diseases Pharmacist

Buckinghamshire Healthcare NHS Trust

“We have partnered with ITH for years, and I have nothing but positive things to say about their service. They are consistently reliable with deliveries and incredibly accommodating with urgent, last-minute orders. What truly sets them apart is the brilliant team answering the phones—especially Jessica, Vishal and Tia. They are highly knowledgeable, meaning you never have to wait around for an answer on dose, delivery or drug queries. Their prompt, friendly, and expert advice makes them an invaluable partner. Thank You!.”

Higher Level Pharmacy Technician
Cancer & Aseptic Services

Stockport NHS Foundation Trust

“ITH Pharma provides excellent service, communication is always clear and helpful, delivery is efficient and reliable and always well packed. The website is easy to navigate and use. Overall a great experience and service and would recommend.”

Specialist Pharmacy Technician
Outsourcing

Sheffield Children’s Hospital NHS Foundation Trust

“Once an order has been submitted through the portal, we receive an email confirming that the order has been received. If there are any issues, a member of the ITH team will contact us promptly to discuss the matter and find a suitable solution…products…have always arrived on time and within the correct temperature requirements. Many thanks to the ITH team for your continued support and excellent service.”

Senior Pharmacy Technician
Pharmacy Procurement Manager